Privacy Policy

1. Introduction

Sofy ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

• Account Information: When you sign up, we collect your email address, name, and password.
• Usage Data: We collect information about how you interact with our services, including pages visited and features used.
• Technical Data: We automatically collect certain technical information such as your IP address, browser type, and device information.
• Training Metrics: When you use our adaptive training features, we process agent performance metrics you send to improve environment generation. We do not access your model weights, training code, or infrastructure.
• Environment Configurations: Text descriptions and parameters you provide for environment generation are processed to deliver our services.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our environment generation services
• Adapt training environments based on your agent's performance metrics
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Improve our cross-customer environment adaptation intelligence (aggregated, anonymized data only)
• Detect, investigate, and prevent security incidents

4. Data Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who help us operate our business (e.g., hosting, payment processing, analytics).
• Legal Requirements: When required by law or to protect our rights and safety.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

Your training metrics and environment configurations are never shared with other customers. Cross-customer learning uses only aggregated, anonymized patterns.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Request data portability

To exercise these rights, please contact us at privacy@sofy.dev.

8. Cookies

We use cookies and similar tracking technologies to collect and track information about your browsing activity. You can control cookies through your browser settings.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this privacy policy, please contact us at:

privacy@sofy.dev